How Are We Doing?

We place the highest priority on maximizing the customer service experience here at C3Auto.com. Feedback from our visitors is important for ensuring we can continue to improve. If you have anything you would like us to know, get in touch with us and let us know how we did. And be sure to take a look at some of the other comments Plano community members have made about their experience shopping for a car here at C3Auto.com.

 

Customer Lobby
179 Reviews
5 out of 5 stars
Sort by: Latest review first / Highest rating first
Cameron Baum 21 Oct 2019
Got my first car from here about a year ago. The whole buying process was easy and everyone there was really nice. After a few weeks of owning the car, I had problems with the car starting and they fixed everything and had it working again perfectly. It's been several months now since then and I hav...en't had any other problems with the car and it still works and runs like a dream. Overall amazing experience and would recommend. Show more
5 rate
Google
reese bobby 14 Oct 2019
Very friendly. The vehicles looked very clean and well maintained. Better than the typical used car dealer
5 rate
Google
Stephen Wood 10 Oct 2019
I purchased a 2014 Nissan Sentra back in January 2109. This car had very low miles and was in excellent condition. I saw it, drove it and purchased it the same day. Around July the radio and clock stopped working and I called C3 Auto and told them. My mother was dying and I was taking care of her so... they said to just bring it in when I could. I was not able to go by there until September 6, 2019 and they told me they would take care of it. While waiting for them to take a look at my car my husband and I saw some really nice trucks on the lot, which he was in the market for. He spotted a very nice Ford F150 XL and Nichole, an employee, brought the key out and told him to take a ride. When he came back to the lot he was smiling because it is just what he'd been looking for. We went into the office and purchased the truck on the spot. There was an issue with the driver's seat where it was worn so we left the vehicle there overnight for them to repair, which they did. To make a long story short, my radio is fixed and I am a happy camper. My husband is very pleased with his truck. Everyone at C3 Auto jumps through hoops to make customers happy. Show more
5 rate
Google
Carlos Acosta 27 Sep 2019
Very happy with my purchase! The folks at C3 were very professional and handled the entire purchase with no problems or haggles. I was in and out quickly as they accommodated my very busy schedule perfectly. I will definitely return in the future. Thanks, guys!
5 rate
Google
Texas Consumer 22 Sep 2019
From my first contact with the C3 Auto Family (Brian, Chris, Larry, Nichole, Repo, Jr. and many others), they assiduously endeavored to provide a pleasant, stress- and pressure-free environment. We feel truly blessed to have found them. They stand solidly behind their amazingly low-mileage vehicle...s, far above & beyond all other dealers. I can't say enough good things about them and highly recommend their entire team. C3 Auto is a special organization that eclipses all the rest and have made our whole family customers for life. Show more
5 rate
Google
John Dennis 22 Sep 2019
From my first contact with the C3 Auto Family (Brian, Chris, Larry, Nichole, Repo, Jr. and many others), they assiduously endeavored to provide a pleasant, stress- and pressure-free environment. We feel truly blessed to have found them. They stand solidly behind their amazingly low-mileage vehicle...s, far above & beyond all other dealers. I can't say enough good things about them and highly recommend their entire team. C3 Auto is a special organization that eclipses all the rest and have made our whole family customers for life. Show more
5 rate
Google
Thomas 18 Sep 2019
After a bad experience of my car being totaled from being hit by a drunk driver I bought a vehicle but was scammed and was provided fake documents and even though the interior and exterior and under the hood was beautiful.....the car was totaled underneath with a bent frame so an alignment could nev...er be done. I came to C3Auto stressed and scared and have waited several months to leave a creditable review that the car I purchased has been so good to me and I am incredibly thankful for how quick and easy they made the transaction. I came from out of state and they willingly held the car for me three days prior to receiving my payment. This place provides customer experience that I have never witnessed previously. Again I can not thank C3Auto enough for their services. They will be seeing me in a few years to purchase again for sure. Show more
5 rate
Edmunds
Stanley Carpenter 17 Sep 2019
A friend highly recommended C3 Auto so we decided to stop by to look at their inventory. My wife fell in love with a 2012 Infiniti G37. Chris delivered on his promises and made sure that we received our car in superb condition. Thank you so much Chris!! Happy Wife...Happy Life!!!
5 rate
Cars.com
AngieA 14 Sep 2019
My Husband & I went to C3 in Plano to look for a car. We saw the Lexus and test drove it. The car was amazing and so we decided to purchase it. Danny helped us with out test drive and answered all of our questions. We met Larry, the owner, and he was super nice too. We felt totally comfortable and h...appy with out purchase. They treated us like family. No high pressure salesman and no dragging out the process all day! We highly recommend this dealership. You will be so happy you purchased from them. All of their cars are well cared for and are cars that people want to buy, not clunkers. These are high quality vehicles. Take my advice and give them a try when you are ready to buy. You'll be happy you did. Show more
5 rate
Edmunds
Bakhtaver Samuel 11 Sep 2019
Chris a very polite and helpful salesman! Greatly assisted me and my father in our purchase of a Subaru Outback. If you need a car then go to him! The company is very friendly and respectful!
5 rate
Google
Questions?
Please speak with our trade advisor for more information.